Knowledgebase
Knowledgebase
GameStub.com works with hundreds of the country's most trusted and
prominent ticket brokers, keeping real time records and processing
data for each of them so that you are always guaranteed a top notch
selection, as well as instant notifications. This par...
All tickets purchased from GameStub.com are completely legitimate,
authentic, and original. Our connected ticket brokers are the top
providers in the industry. In addition, we offer a 100% Guarantee on
all tickets ordered from us.
The face value of the tickets is the price of the ticket as determined
by the original vendor, but is not reflective of the market value of
your tickets. Factoring in demand, supply, effort, and the placement
of the seats, brokers are able to sell at mark...
Unfortunately, GameStub.com is not privy to the face value of the
tickets offered by our brokers. The only information that we are given
is the market value, which is much lower than our competitors.
Once you have placed an order and it has been processed successfully,
you will receive a detailed and thorough confirmation email which
lists all of the information pertinent to your tickets. Your broker's
contact information can be found here, as well as...
Because each ticket purchased through GameStub.com is 100% authentic,
original, and unique; lost or damaged tickets cannot be replaced. We
suggest placing your event tickets in an extremely dry, safe, and
memorable place upon receipt. For more information...
All of the tickets on GameStub.com are consecutive seating (next to
each other) unless noted on the ticket listing. This is a very rare
occasion that a listing would have split seats. If consecutive seating
is not available for the tickets you are interes...
GameStub.com is happy to process last minute ticket sales and
bookings. Because these types of orders are more labor intensive for
us, we do ask that you call in these requests using our toll free
number. A ticket representative will help you with your or...
When we handle your sensitive personal information, it is passed
through a completely secure link. Our servers are 128 bit encrypted
which ensures that your information is safe and secure! Our
longstanding track record for safety and reliability is well d...
GameStub.com does not set the prices for the tickets sold on our
website, but rather the brokers themselves are responsible for setting
the fair price passed along to you. Percentages are based on carrying
fees, efforts to obtain the tickets, delivery fee...
GameStub.com absorbs a great deal of cost when processing payments,
maintaining real time services, and of course with the finding and
maintaining an excellent ticket broker group to provide you with the
best, authentic tickets available. This fee is mean...
Any and all cancelled events, shows, games, or performances are
eligible for a refund, and GameStub.com is happy to assist you with
contacting your broker and beginning that process. Cancellations are
only official when no new date have been announced for...
Any tickets for a postponed event shall be honored on the date and at
the venue of the rescheduled event. You do not need to get new
tickets, your tickets that you purchased are valid for entry into the
event on the rescheduled date.
Because of the ever-changing industry, we can't guarantee the price
for an extended period of time. If you find a price that you like, you
will want to snatch those tickets up right away, because someone else
may buy them at that price or the may increase...
Often, brokers have purchased tickets from individuals who cannot, for
whatever reason, attend the show or event. Our brokers and
GameStub.com in return, go to great lengths to research and ensure
that all tickets offered are completely transferable and v...
You can read more about this statement and its benefits by clicking
here. You are guaranteed that your tickets are authentic and valid for
entry. We also guarantee that if the event is permanently cancelled
that you will receive a refund for the tickets y...
Our complete explanation of all matters regarding returns,
cancellations, refunds, and guarantees can be found under the User
Agreement link. Please visit our terms page by clicking here. If you
have any questions, please let us know and we would be happy...
Our connected ticket brokers work diligently to obtain hard-to-find
and popular tickets for every type of event imaginable. We here at
GameStub.com provide this service to provide fans and event goers with
the largest selection of tickets online. Ticket b...
The reason not all of the ticket listings on the website have the
option to buy an odd number of tickets (1,3, etc.) is because selling
an odd number of tickets can leave ticket brokers with a single ticket
and it is harder to find a buyer for a single ti...




