Knowledgebase: Ticket & Order Questions
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My Tickets Are For an Event Which Has Been Permanently Cancelled.
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| Any and all cancelled events, shows, games, or performances are eligible for a refund, and GameStub.com is happy to assist you with contacting your broker and beginning that process. Cancellations are only official when no new date have been announced for the event, and direct confirmation through the original ticket venue has been announced. To receive a refund, just contact your ticket broker that was listed on your receipt and ask for the refund and they will provide you with more information and the time to expect your refund. You can contact us at any time via our toll-free customer service line or through our contact form online if you have any questions. | |